What we do
- We’ll make a website for your restaurant where your customers can order food over the Internet. We’ll put up your whole menu, food pictures, and descriptions of your items on to an attractive ordering website.
- If you have a website already, we can give you a link to put on it. Don’t have a website? We can include a simple template for you, no extra equipment required.
- When your customers order their meals on your online ordering site, we’ll send them to you by fax, email, our custom receipt printer solution, or straight to your POS system.
Why you need it
Orders are bigger
When people place orders online, they can take their time and look over the menu. They can order more without the hassle of relaying it over the phone to somebody in a loud, busy kitchen. And you can upsell them too, with drinks and desserts. All this translates into a 27% increased ticket size! For every thousand dollars you’d take over the phone or in the store, you’ll be making $1270.
Less wasted food
You know that taking orders over the phone means mistakes happen, and it also means angry customers. When your customers order online, you know that what you’re seeing is exactly what they want. This means happy customers and less wasted food and time.
You can focus on what you do best, and save on labor costs
You’re here to make delicious food, not answer the phone. By letting your customers order food online instead of calling your store or coming in to order, you and your employees spend less time taking orders, giving you more time to make food.
In an experiment we ran in Washington, a pizza place was able to save more than forty hours a week in labor, which adds up to tens of thousands of dollars a year!
Why Cute Order
We’ve been around for a long time, and we’ll stay around
The Cute Order team has been together since 2001, and in our time, we’ve seen lots of tech companies come and go. We have the staying power that other companies don’t, so you know we’ll be here today, tomorrow, and as long as you need us.
We can be trusted
Cute Order is PCI certified, which means that our servers are trusted by the Credit Card industry to handle your sensitive data. We do our own credit card processing, and we’ve never had a breach in the history of our company.
We know your business
We’ve worked with everybody from single, one-store locations to some of the largest chains in the world. With our expertise, we tailor our product to suit you perfectly.
We provide free 24/7 technical support
Have a question about how things work? Need to make a change to your menu? You can call us at any time, day or night, and we’ll help you out. All of our technical support is 100% in-house, located in America, so when you call, you’ll be speaking to the people who actually make the software you’re using, and will be able to help you with whatever you need.
We’ll give you all the data you need
With our store Administrator portal, you’ll know instantly how much business you’re doing, and how many orders are coming through. You can make price changes and view your online menu at a glance. And you can download detailed reports, as well, so all the information you need is at your fingertips.
We can customize the system for you
If your business needs something a little out of the ordinary, we can do it. Just give us a call to find out more.
We've got your covered.
Frequently Asked Questions
Here’s some quick answers to our most popular questions.
What order delivery method is best for me?
Cute Order offers a variety of order delivery methods for your store, including fax, email, POS integration, and our cloud printer solution.
Every store is different, but we find that most of our customers use fax and email to receive their orders, as these solutions are the simplest. POS integration can be complicated or costly depending on how your store is set up. Contact our online ordering experts today to discuss how online ordering can work for you.
What Point of Sale systems do you integrate with?
We currently support the following POS systems:
- Aldelo (with full EDC integration)
- And more coming soon…
Please contact us for more information.
How long does it take to get my store online?
With fax or email order delivery, your restaurant could be online as quick as a week. With POS integration, your store can be up and running within two weeks. You have a chance to review all materials before your site is opened to the public. All you have to do is send us your menu and we can get started.
Can I enter my own menu?
Yes. Cute Order offers a tool which allows restaurants to enter menus on their own computers. Simple prices changes can also be made through your Administrator Portal.
Can you process credit cards?
Yes. Cute Order is PCI certified and we use high-grade encryption on all sensitive data, which means we can securely process transactions for your restaurant online. We offer a variety of ways for credit cards to be processed through your online ordering site. In most cases, we can even use your existing merchant account.
Can I create delivery zones?
Yes. Cute Order’s online ordering platform allows you to create any number of delivery zones restrictions for your restaurant. Different delivery zones may have different pricing.
Can you do tips and coupons?
Yes. Our system can handle a variety of different coupons and tips. Time and date dependent coupons, percentage off coupons, coupons that you can only add after a certain sub-total—our system can do it all. We can also force a customer to enter a tip amount before completing their order, if necessary.